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78 reviews from

Moz TrustRadius reviews

Long-form Moz Pro reviews from business users, scored out of 10.

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TrustRadius reviews go into detail on rank tracking, backlink research, and client reporting. Reviewers who score Moz lower point to custom reports that take time to learn and to pricing that is hard for small companies.

TrustRadius rates Moz 7.9/10 across 373 ratings

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What reviewers on TrustRadius say

RM
Robin Moody
Social Media Director · 2021-02-25
TrustRadius
Rated 10/10

Easy Setup and Great Price by Industry Giants

We use Moz for some of our accounts for SEO purposes. Moz is a one-stop shop in setting up your clients' listings. It's very easy out of the box, works quick, and is great for the price--under $200 for SEO for the year is great. The cheapest you can get out of Yext is about $400. So we like Moz for smaller clients that don't have a big budget for SEO. Pros: Been around in the business for years; Very easy to use dashboard; Fast onboarding for a new client; Leaders in the SEO space Cons: Maybe remind people when their renewal is coming up (most don't do this well).

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Local listingsEase of usePricing
DJ
Dustin Junkert
Manager of Search · 2019-11-11
TrustRadius
Rated 9/10

For keyword tracking enthusiasts, Moz is your affordable, easy-to-use platform!

I use Moz primarily for target keyword tracking, inbound link tracking, and SERP feature tracking—it's primarily in the SEO realm where I use this tool. Some clients absolutely demand to have keyword rank tracking a part of their SEO strategy, and for these clients, MOZ makes such tracking very simple. If nothing else, I can just download a .csv of the latest ranks and toss them into a reporting doc. Pros: Keyword rank tracking is on-point. You can easily tag on competitors and get ranks for them as well, which rules.; Moz has a great section for links—I especially use the Discovered and Lost reporting, which lists new domains linking to your site, and domains that dropped out, plus a DA for each. Clients eat this stuff up.; SERP Features is great as well—this is another thing that clients are thrilled to see: examples of keywords where fun SERP features appear. It's sort of a little thing, but the ease which Moz makes it available is great—the optics on this kind of thing to clients is outstanding. Cons: Some of the auto-gen visual tables aren't all that useful for smaller companies. For instance on the Search Visibility tab, many of my clients have a tiny % of keywords in the top-10, so the table shows basically 4 overlaid flat lines. I wish we had some options to customize this table or expand the range or something.; I wish there were some more tools relating to the technical aspects of the site/pages. The whole tool is very keyword-oriented, which is fine, but I feel like over time this has become and will continue to be less important than technical aspects, site speed, voice search, etc.; There's an Anchor Text tab, but it only looks at Inbound links—I wish this feature was for on-site anchor text—this could be a much better optimization tool. Because there's nothing you can do about inbound link text.

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Rank trackingBacklinksDomain Authority
AS
Andrew Silverstein
Marketing Operations Manager · 2018-04-25
TrustRadius
Rated 9/10

A Worthy Tool, Worth Your Consideration

We're using Moz in our marketing department to research our website as well as those of our competitors. In addition, we use Moz to analyze traffic to our site via backlinks and various other criteria. At the end of the day, it's one of many tools we use to help manage our online reputation, which isn't the best but certainly improving thanks to the insight Moz provides and the insight-driven action we take. Pros: Backlink analysis - not only can you see every backlink to your site, but the SEO "strength" of the backlinking domain. We realized we had PLENTY of backlinks, but not as many as we'd like from stronger domains. Now, we're targeting stronger domains with relevant content containing links to those domains.; The Moz Bar - A must-have for any Chrome user involved in SEO in any capacity like myself. Just click the little Moz Bar icon and it'll bring up the site's title tag, meta tag, domain authority, page authority, and so much more.; Keyword Explorer - Not unlike many of these SEO sites, Moz has a fairly robust keyword explorer that breaks down the keyword(s) you search into categories like monthly volume, difficulty, similar suggestions and more. What I like is that you can save a set of keywords to your account if you're looking to run a particular campaign. Cons: This is tough as I'm fairly green when it comes to SEO. But, that's what Moz excels at in my experience. If there's something you don't understand or would like to know more about, they have a massive library of helpful content. I do wish the live chat functionality was actually live. They're somewhat quick to respond (>24 hours), but it's always been a gamble as to when I'll actually receive a response to my question.

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Keyword researchBacklinksDomain Authority
RS
Rodrigo Stockebrand
Associate Search Director · 2015-09-04
TrustRadius
Rated 10/10

Moz - An overall gleaming review from an enterprise agency user

We only use Moz for the day to day activities in the SEO department, but we're slowly beginning to use the data in new ways that is making traction across the company. For example, we export Moz data to create network maps of sites and it's resonating well with other departments like web analytics and strategy. Also, when we do competitive research using Moz Open Site Explorer (OSE), we typically uncover some pretty interesting websites out there that we then share with our global design teams as either what to do, or what not to do. Pros: Moz provides lots of data, all processed and sent back to the end-user fairly quickly. Which is critical for my work since most of my clients are large enterprises with hundreds of thousands of data points (links, pages, etc...), and we generally have quick turnaround periods.; Moz provides a great user-interface that we often take screenshots of and include in client reports (e.g. keyword difficulty visuals). This saves me a ton of time since I can quickly add them instead of having to reformat (or recreate) them on other tools that have visuals that are less attractive and eye-catching.; Moz customer service has always been incredible. I always feel like I'm getting my questions answered from a real person and that they are doing what's in my best interest. One particular time I called with a question on how to use OSE for a particular pitch and the rep saved me a bunch of time by running the reports for me, as well as giving me his thoughts on how to best leverage. Cons: I've always felt that I only know about 10% of what I could possibly really do in Moz. So what would be really helpful is knowing how some other enterprise type users are using the tool. I will say however, that the quick videos on Twitter have been really helpful, as well as the blog posts that really dive into the tool capabilities. Perhaps it's just me being lazy and not proactively learning the tool;); I've always been skeptical of the Moz data that is being pulled in from Google Analytics, since it sometimes doesn't match up with what I see in Google Analytics and is also generally very high-level and not very actionable. Also, would be nice to get Site Catalyst integration.; I'm a little concerned with the Mozcon. This is the first year I didn't purchase the super early bird ticket on the spot at the event because I'm starting to feel it's not the best conference for an advanced SEO looking for specific strategies and tactics that could be applicable to large enterprise SEO practices.

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Keyword researchReportingLearning
VU
Verified user
1001-5000 employees · 2015-09-04
TrustRadius
Rated 10/10

Moz is the Bozz, er Boss.

I use the ranking reports weekly and have attended one of their Moz Cons. The product is very well rounded and helpful in determining organic site search performance as well as possible problem areas. The on-page optimization grader is not perfect, but gives you some insight. I find the Open Site Explorer link explorer to be one of the most powerful tools available in finding broken internal and external links. I have been using this product since 2007 and have seen it grow into a strong SEO analytics platform. I would highly recommend it to anyone looking for weekly SEO performance snapshots and some on-page site issues. Pros: Weekly reporting; Powerful link research tool; Keyword difficulty checker Cons: On-page grader needs some work.; Keyword ranking, if position dropped would be nice to see who shifted up. Then, allow page analysis of competitor page.

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Keyword researchBacklinksReporting
VU
Verified user
1-10 employees · 2014-05-19
TrustRadius
Rated 10/10

Moz is Amazing to say the least!

We use Moz to keep track of everything related to our website, our clients websites, and to keep track of where our brand mentions are across the web. Our leadership team is the department that uses Moz. I personally use Moz to help me manage my keyword rankings, links, and overall website structure for our website and our client's website. Pros: They give you great detail on your website and tell you where there are problems.; They help you track your brand mentions across the internet.; Help you get social insights; They really do a great job with customer service Cons: You can't talk on the phone with someone there; I wish the reports would run more frequently than once per week; Sometimes the crawl reports that say 24 hours take much longer than 1 day.

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Rank trackingSite auditReporting
KC
Kyle Claypool
Digital Director · 2014-05-16
TrustRadius
Rated 10/10

Critical Tool for SEO Professionals

The Digital team uses Moz tools almost daily. We manage SEO, social media and web strategy for our clients. OpenSiteExplorer is one of the best research tools out there for backlink research. FollowerWonk is a new service they acquired which has powerful Twitter analytics. We have also used the Moz API to pull data directly into our own reporting system. Their research tools are very valuable for new business pitches. While not directly related to the Moz platform, they also provide some of the best education in the industry through their blog and MozCon events. Pros: Tracking keyword rankings over time; Tracking backlinks; Educating the community; Analyzing Twitter profiles via FollowerWonk Cons: Only tracks keyword rankings within the top 50 results - would like to see top 100.; The on-page optimization recommendations are spotty because it may grade a page based on the wrong keyword. We don't use this feature much.

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Rank trackingBacklinksReporting
CH
Colin Hagan
Marketing Manager · 2014-02-08
TrustRadius
Rated 10/10

Colin Hagan Review

I was using SEOmoz alone at my organization. Being the marketing manager for a 5,000 unit property management company, I used it to see how well my website was performing in terms of driving organic traffic from a really wide & large volume of keywords. It really helped address the problem of answering the questions: where does my traffic come from? What queries are they using to find us? Pros: Interface: it is just so easy to use.; Clarity: It presents information in an easy to understand manner.; Robust: I didn't come across an SEO need that it did not meet.; Masterful: it was an incredible learning resource. Cons: I'd like the weekly reports to be more intuitive; I'd like it to recommend actions for specific domains and keywords; I'd like the setup crawl to be faster.

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Site auditReportingEase of use
NM
Nick McLawhorn
Marketing Associate · 2014-01-28
TrustRadius
Rated 9/10

ROI? Because you empowered your customers to make powerful decisions!

At Thomson FindLaw, I used multiple SEOmoz tools to build a report that showed our customers the opportunities they had in the effectiveness of their law firms website(s). This report become one of the most powerful and effective tools the company ever used to gain new customers. SEOmoz was vital in helping us gather and present complicated data in a digestible manner to an audience that has little to no experience in marketing. Pros: The individual tools are extremely easy to use and understand - by breaking them out individually, it allows users to find very specific data points to use to make decisions. This allows for a deeper and more precise view into the performance of your online marketing vehicles.; The development of the APIs was a huge step in scaling SEOmoz's expertise - this allowed us to build a set of data tools around KPIs that were important to our customers, and allowed the sales team and customers to quickly identify strengths and weaknesses in their digital marketing efforts.; Visual keys - along with the simplicity of use of the tools, the visuals built in allow the story to unfold for an audience that normally would get confused and turn off due to a lack of clarity and understanding of the online behaviors. Cons: After detailing how I like the individuals tools, there are times when I would like to have the option to bundle 2-4 tools and run a single request for a digital property to get that 30,000ft quickly.

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ReportingEase of use
JK
Joseph Kahn
Head RankingZealot at Hum JAM · 2021-06-02
TrustRadius
Rated 10/10

Get the tools to marketing your web sites better for Google rankings!

Moz Pro is being used to find relevant data for SEO (Search Engine Optimizing) projects. It helps to find keywords, competitors and opportunities for improvement. It also does a full audit of your website to determine any issues or problems that could be preventing you from ranking. It [has] a few suite of tools to help you market yourself better online. Pros: It finds relevant keywords and lets you know your chance of ranking with them.; It helps you find content that needs work to rank better.; It helps you improve any technical issues with your web pages.; It helps you audit your current site for any technical issues.; It helps you keep track of your most important keywords. Cons: Their navigation could be more user friendly.; Their data could be easier to use on the screen.; They could have prettier charts and graphs.; They could have a mobile rank checking tool like SE Ranker.

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Rank trackingSite auditEase of use
SB
Scott Buresh
Owner · 2021-07-07
TrustRadius
Rated 10/10

A great tool for agencies and individual businesses

We are an agency that uses Moz Pro to gain insights into our clients' websites. We use it to diagnose technical issues on websites, research keywords to target, analyze competitor websites, analyze backlink profiles, track progress, and more. It's an important tool that is vital in putting together comprehensive SEM strategies for our clients. Pros: Backlink research - the link intersect functionality is particularly useful; Keyword research - much more intuitive and accessible than using the Google predict tool; Site crawls - excellent way to see any technical issues that might be hindering search engine performance Cons: The interface could use a refresh - all tools are in a single dropdown and not all intuitively named.; Some of the features, such as site crawls, give you a limited number of credits per month. You can't purchase individual credits, so you either have to upgrade or wait until the new billing period. The ability to purchase individual credits would be ideal.; The keyword research tool is hit or miss with suggestions. It can be overly broad or too specific, but none of the settings really hits the sweet spot of suggesting relevant terms.

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Keyword researchBacklinksSite audit
PG
Preeti Gautam
Social Media Executive & Content Editor · 2021-06-11
TrustRadius
Rated 9/10

Best SEO Software For Beginners

If you are a beginner in digital marketing, then this tool is perfect for you. It gives you a lot of features. <br><br>Moz Pro keyword explorer: with this tool you can easily find keywords related to your niche. Also you can find out your competitors top keywords.<br><br>Link Explorer: With this you can easily find out the data of your website or your competitors website. Here you can check DA, PA, spam score, ranking keywords and much more.<br><br>It's been one year that I am using this software. With this tool I can easily analyze competitor's website and their top pages or keywords. This tool helped a lot in my company's work. The best thing about this tool is that you can crawl your pages also. It also gives you an amazing option to check your keywords position on Google page. Pros: Easy to use.; Less expensive as compared to other softwares.; One month free trial.; Good for SEO. Cons: Lots of features are missing.; Navigation.

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Keyword researchBacklinksDomain Authority
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